Caring Hands Diagnostics Privacy Policy

Caring Hands Diagnostics is committed to protecting the privacy and confidentiality of our clients, patients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our services and website.

Information We Collect

We may collect the following types of information:Name, address, phone number, and email addressDate of birth and government-issued identification when requiredInformation provided during appointment schedulingTesting and collection-related informationBilling and payment informationWebsite usage and communication data

How We Use Information

Information collected may be used to:Schedule and manage appointmentsProvide testing and collection servicesVerify identity when requiredCommunicate regarding appointments, services, and resultsProcess payments and maintain business recordsComply with applicable legal, regulatory, and reporting requirementsImprove our services and customer experience

Confidentiality and Security

Caring Hands Diagnostics maintains administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Information is shared only when authorized by the client, required to complete requested services, or permitted by law.

Information Sharing

We do not sell or rent personal information. Information may be shared with:Authorized laboratories and testing partnersHealthcare providers when applicable and authorizedEmployers, agencies, or organizations authorized by the clientGovernment agencies or legal authorities when required by lawService providers assisting with business operations

Mobile and Electronic Communications

By providing your contact information, you consent to receive communications related to appointments, services, scheduling, billing, and customer support. Standard messaging and data rates may apply.

Website Data

Our website may automatically collect certain information, including browser type, device information, IP address, and website usage data. This information is used to improve website performance and user experience.

Third-Party Websites

Our website may contain links to third-party websites. Caring Hands Diagnostics is not responsible for the privacy practices or content of external websites.

Data Retention

Records and information are retained in accordance with applicable laws, industry requirements, and business practices. Information is securely disposed of when no longer required.

Children's Privacy

Our services are not intended for children without the consent or involvement of a parent, legal guardian, or authorized representative when required by law.

Policy Updates

Caring Hands Diagnostics reserves the right to modify this Privacy Policy at any time. Updates will be posted on our website and become effective upon publication.

Contact Information

Caring Hands Diagnostics
6000 Poplar Ave, Suite 250
Memphis, TN 38119Phone: (662) 686-1296
Email: FelicaGreen@CaringHandsDiagnostics.onmicrosoft.com
Website: www.caringhandsdiagnostics.com

If you have questions regarding this Privacy Policy or our privacy practices, please contact our office.